Products are only returnable if you've received the Wrong Item(s) or they are Defective or Damaged. No Exceptions. If, for one of the reasons stated above, you must return your item(s) you must follow these rules: 1) ALL RETURNS MUST BE ISSUED A RETURN AUTHORIZATION 2) Please e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  or call us toll free 1-800-733-4820 prior to returning the item(s) for a return address and an authorization number. You must have these! * Returns received without correct authorization will NOT be accepted. * Returns received USED or without original packaging, will NOT be accepted. This is very important! 3) The Customer will be obligated for return of product(s) to correct return address. 4) We ask that you contact us within 7 days of receipt of your order about a defective or damaged product, otherwise, the sale will be rendered final. Out of Stock Items It is possible that some items may be temporarily out of stock.  We try to stock all of our products so that we can ship them to you in a very timely fashion but sometimes we may be low or out of a particular item.  Customers will be given notice if an item ordered is temporarily out of stock and we will provide the customer the scheduled ship date of their order. Policy Changes We reserve the right to change the Privacy Statement & Policies at any time without further notice.